Where we ship from?
We ship from both Reflection Boutique, located in New York, and from our warehouses throughout the United States.
Where we ship:
Reflection Boutique is currently only offering shipping within the United States. We cannot deliver to PO Boxes.
- USA: Shipping is a Flat Rate of $7.95.
All US orders that total $125 or more will receive FREE shipping.
Once you place an order through the app, and paid for shipping, you will have 24 hours of free shipping thereafter.
How long is shipping?
Items are usually shipped within 2-5 days unless they are specifically marked as a Pre-order or marked as having an extended shipping time. Keep in mind, that delays can be due to extenuating circumstances beyond our control, i.e. weather. The best way to stay in the loop is to join our 'Reflection Boutique VIP' group. You can always email us at email@example.com.
Did you not receive your item(s)?
We do ask that you have your order delivered to a secure location. If it is marked "delivered" please contact your local postal inspector ASAP so they can do a GEO tracker on your package and you should speak directly to your postal carrier. We are not responsible for lost or damaged packages - in those cases, you should file a claim with your local post office. We will assist any way we can but unfortunately once it leaves our hands, it is out of our control.
Local pickup is always free! Your package will usually be ready within 24 hours, when stocked at the boutique, and placed in our outdoor bin with your name on it. You will receive an email once ready for pickup. Pickup times are daily between the hours of 8AM and 7PM. We are not responsible for what happens to your package once it leaves our hands and is placed in the bin. It is your responsibility to collect your purchase promptly. Failure to pickup your purchases in a timely fashion will force us to eliminate local pickup for you as an option going forward and you will then be invoiced for the exact shipping and your package will be mailed to you. Failure to pay the invoice within 24hrs at that point will result in your items being donated to a local women's shelter.